Terms & Conditions

Last Updated: 12 February 2026  ·  Effective: 12 February 2026  ·  Novarc Labs Pte. Ltd.

1. Definitions

In these Terms and Conditions, the following terms have the meanings given below:

• "Agreement" means these Terms and Conditions together with any engagement agreement or scope document agreed in writing between the parties.
• "Service" means the AI research and development support services provided by Novarc Labs, as described at novarcaness.live and in individual engagement agreements.
• "Client" or "You" means the organisation or individual that engages Novarc Labs for Services.
• "We", "Us", "Our" means Novarc Labs Pte. Ltd., a company registered in Singapore.
• "Deliverable" means any report, document, methodology, or other output produced by us in connection with a Service engagement.
• "Content" means all text, data, information, and materials on our website.

2. Acceptance of Terms

By using our website or engaging our Services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you are acting on behalf of an organisation, you represent that you have authority to bind that organisation.

You must be at least 18 years of age and have legal capacity to enter into a binding agreement. Use of our Services is not available to individuals who do not meet these requirements.

3. Service Description and Availability

Novarc Labs provides AI research and development support services including applied research partnerships, literature review and technology landscape analysis, and research design and methodology advisory. The precise scope of each engagement is agreed in a written scope document prior to commencement.

We reserve the right to decline any engagement at our discretion, including where the research question falls outside our current expertise or where there is a conflict of interest. We will advise you of this at the earliest opportunity.

4. Engagement and Payment Terms

Services are provided on a per-engagement basis. Each engagement is preceded by a written scope agreement specifying deliverables, timeline, and price. No work commences until this agreement is in place and any required deposit is received.

All prices are in Singapore Dollars (SGD) and are exclusive of applicable Goods and Services Tax (GST). Payment terms are specified in the engagement agreement. Late payments may incur interest at the statutory rate under Singapore law.

Scope changes requested after engagement commencement will be assessed and, if agreed, priced separately. We will not proceed with out-of-scope work without written agreement.

5. Client Responsibilities

To enable us to deliver Services effectively, you agree to:

• Provide accurate and complete information about your research question, objectives, and constraints
• Make available relevant data, documentation, and personnel access as agreed in the scope
• Review and provide feedback on draft deliverables within agreed timelines
• Ensure that any data you provide to us has been collected and may be shared lawfully under applicable law, including the PDPA
• Use Deliverables only for the purposes agreed at the time of engagement

6. Intellectual Property

Upon full payment of all fees, Novarc Labs assigns to the Client all intellectual property rights in the Deliverables produced specifically for that engagement, except as described below.

We retain ownership of all methodologies, frameworks, tools, background knowledge, and processes developed prior to or independently of any engagement. Where Deliverables incorporate such pre-existing materials, we grant the Client a non-exclusive, perpetual licence to use those materials as incorporated in the Deliverable.

All Content on our website remains the exclusive property of Novarc Labs. You may not reproduce, distribute, or create derivative works from website Content without our prior written consent.

7. Confidentiality

Each party agrees to keep confidential all non-public information received from the other in connection with an engagement. This obligation continues for three years following engagement completion unless a longer period is agreed in writing.

Confidentiality obligations do not apply to information that is or becomes publicly available through no breach of this Agreement, or that must be disclosed by law.

8. Disclaimers

Services are provided on a reasonable efforts basis. While we apply rigorous methodology to all engagements, AI research involves inherent uncertainty and Deliverables represent our best assessment based on available evidence at the time of delivery. We do not represent that Deliverables will be free of error or that outcomes will meet any specific threshold.

Website Content is provided for informational purposes only and does not constitute professional, legal, or commercial advice. You rely on website Content at your own risk.

9. Limitation of Liability

To the fullest extent permitted by Singapore law, our aggregate liability to you arising from or in connection with any engagement shall not exceed the fees paid by you for that specific engagement.

We are not liable for any indirect, incidental, consequential, or special loss or damage, including loss of profit or revenue, loss of anticipated savings, or reputational harm, even if we have been advised of the possibility of such loss.

Nothing in these Terms limits liability for fraud, wilful misconduct, or death or personal injury caused by negligence.

10. Indemnification

You agree to indemnify and hold harmless Novarc Labs, its directors, staff, and contractors from any claims, losses, or costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of Deliverables, or your infringement of any third-party rights in connection with an engagement.

11. Termination

Either party may terminate an engagement by providing written notice if the other party materially breaches the Agreement and fails to remedy the breach within 14 days of written notice.

Upon termination, you will pay for all work completed up to the termination date on a pro-rata basis. Completed Deliverables will be transferred on receipt of outstanding payment. The confidentiality, intellectual property, and limitation of liability provisions survive termination.

12. Governing Law and Dispute Resolution

These Terms and any disputes arising from them are governed by the laws of Singapore. The parties agree to first attempt to resolve any dispute through informal negotiation. If resolution is not reached within 30 days, disputes will be referred to the Singapore International Mediation Centre (SIMC) before any court proceedings are initiated.

The courts of Singapore have non-exclusive jurisdiction over any matter not resolved through the above process.

13. General Provisions

These Terms constitute the entire agreement between the parties with respect to website use, and together with any engagement agreement, constitute the full agreement in respect of Services. If any provision is found unenforceable, the remaining provisions continue in full force. Failure to enforce any right does not constitute waiver of that right. These Terms may not be assigned by you without our prior written consent.

14. Changes to Terms

We may update these Terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website following an update constitutes acceptance. Active clients will be notified of material changes to Terms that affect ongoing engagements.

15. Contact

For legal enquiries, contact: